Reviews By Customers

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  Vicki Rice

  April 02, 2025

  This is the best place to buy a bed. Amazing price and extremely friendly staff. I highly recommend this business to everyone!!

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  Logan Danson

  March 31, 2025

  I was absolutely blown away by the customer service and the experience I received on my first visit to the Factory Direct Mattress store. Josh Rowley went above and beyond today, and that’s an understatement. He helped us explore multiple options before quickly finding a solution to accommodate our needs. His willingness to find a solution and right that second make it happen was just beyond comparison. Offered us a fair deal and even delivered our mattress and frame that same day within minutes of us finishing! An awesome family owned business. Great products and outstanding customer service. These guys really care. I would highly recommend shopping here!

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  Sandy

  January 25, 2025

  I have been buying mattress from Josh & his family for a few years now, they are the nicest family! Each time I have bought a mattress from Josh, it’s always such an easy & relaxing experience. You get excellent quality mattresses for an affordable great price! I will forever recommend Factory Direct Mattress to everyone! 🙂

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  melissa sparks

  December 05, 2024

  We almost bought from someone else and noticed negative reviews so we decided to buy here and the experience was exceptional. Josh knew everything about all of the mattresses, answered all my questions, and we didnt feel pressured to spend more than we wanted. I will 100% recommend him to anyone i know looking for mattresses.

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  Molly Montgomery

  November 08, 2024

  Sam was very helpful in assisting us in choosing the mattress perfect for us. Not pushy or aggressive, very knowledgeable with all product information and made it an easy stress free experience.