Your satisfaction is paramount so CUSTOMER SERVICE is extremely important to all of us here. Every day they strive to create a Customer Friendly culture that you will most certainly notice and appreciate!!
The owner of this location was very helpful. So was his son, they got me out of there with a mattress today, very helpful, very amazing. Would highly recommend every single person shop from here
Paul Collado
August 09, 2025
Amazing customer service, no high-pressure sales. Josh came and set up the power base for our new bed when it arrived. Very much appreciated!
Josh Jewell
July 07, 2025
We went to every mattress store in East Wichita and Factory Direct Mattress is easily the best. Don't bother going anywhere else.
Vicki Rice
April 02, 2025
This is the best place to buy a bed. Amazing price and extremely friendly staff. I highly recommend this business to everyone!!
Logan Danson
March 31, 2025
I was absolutely blown away by the customer service and the experience I received on my first visit to the Factory Direct Mattress store. Josh Rowley went above and beyond today, and that’s an understatement. He helped us explore multiple options before quickly finding a solution to accommodate our needs. His willingness to find a solution and right that second make it happen was just beyond comparison. Offered us a fair deal and even delivered our mattress and frame that same day within minutes of us finishing! An awesome family owned business. Great products and outstanding customer service. These guys really care. I would highly recommend shopping here!
Q & A
Q:What brands does your store carry?
A:
Hello! Thanks for your interest in our brands! We carry our private label FDM Signature line as well as Nectar and Dreamcloud.
2 years ago
Q:How much does queen box spring cost
A:
Good afternoon. We carry queen box spring for $150. We stock the standard 9" tall as well as the 5" tall low profile. We will be open today until 5PM if you would like to stop by.
3 weeks ago
Q:(Traduit par Google) Quelles marques votre magasin propose-t-il ?
(Original)
What brands does your store carry?
Founded 2021
